Non-Technical Skills Awareness Course (2 days)

This course covers the same material as the classroom but has been modified to enable delivery using a virtual classroom. It is delivered by one of our facilitators through a main classroom but also uses break out rooms to enable smaller groups to work together. Highly interactive and practical, it’s based on facilitated discussions on the RSSB NTS syllabus.

  • Situational awareness
  • Conscientiousness
  • Communication
  • Decision-making and action
  • Co-operation and working with others
  • Workload management
  • Self-management.

The course draws on the trainee’s own experiences, and is ideal for those in management, instructional or safety-critical roles. If you need a shorter, half-day or one-day programme for directors or senior managers, we can design this for you.


  • Improved understanding of NTS, and their importance to safety
  • Better skills, techniques and procedures in each category
  • Better understanding of Just and safety culture

What you learn

  • Improved self-management and relationship management
  • Better understanding of the importance of teamwork
  • Techniques for better concentration and short-term memory
  • How to develop and maintain situational awareness
  • Increased knowledge of ‘where’ and ‘when’ to use verbalisation techniques to anticipate risk and avoid incidents
  • How to handle fatigue and improve sleep
  • Using healthy living techniques to improve safety
  • How to remain calm under pressure, and deal with anger and frustration

Want to know more?