PPWD were awarded a 2023 Stevie International Business Award for the category Health, Safety and Environment programme of the Year.
This was awarded for an ongoing cultural evolution programman. The imact of which has resulted in a Year 1 ROI of 1.4 and in Year 2 4.7. A dramatic drop in operational incidents has been backed with a reduction in staff turnover, disciplinaries and absenteeism. Increased dialogue between frontline and management has focused on the co-creation of safety. Additionally, an notable Increase in reporting and identification of eroded safety margins before the adverse event occurs, has also taken place. PPWD's courses and workshops achieved a Net Promoter Score of 93+ out of 100, and a course critique average of 9.5/10.
“Whilst our incident trends continue to improve overall and our main strategy is to take an holistic approach to incident reduction, all incident numbers and trends are reviewed weekly and periodically at the Operations Learning Review which enables us to be agile in our approach to our strategy and briefings for drivers.
This approach has seen us reduce the ratio of incidents per driver from 0.43 to 0.14 in the past few years, which is a 67% reduction.
Safety learning reviews are now being used in a broader safety management system that includes ongoing risk assessments, training and communication.”
James Maxwell
https://stevieawards.com/iba/company-organization-awards-winners-0
